PRIVACY POLICY
Moogu Design SRL, the legal owner of www.moogustore.com and www.moogu.ro, is registered in the Register of personal data processing under number 30880. MOOGUSTORE.com keeps and uses your personal data strictly to ensure our services, to provide support regarding your orders, to inform you of changes in our services, and any new services that we or our partners offer.
You are not obliged to provide us with your information, but if you wish to successfully place an order on www.moogustore.com, additional information about you is required.
Regarding payment security, we use the MOBILPAY platform, known for its security solutions for card payments. This payment is made on a redirected and secured page by MOBIL PAY. Completing your data is safe, so MOOGU DESIGN SRL does not have access to your bank account details.
PERSONAL DATA SECURITY
Your personal data will be used by MOOGU DESIGN SRL to confirm orders, inform you via email, mail, or other means of communication about subsequent actions. Personal data may be transmitted to authorities entitled to verify commercial transactions or other authorities entitled to carry out any justified checks under the law. The data provided by customers is strictly confidential. MOOGU DESIGN SRL commits to its customers not to provide this data to third parties or companies. MOOGU undertakes to respect your rights granted by Law 677/2001 and to cease processing your personal data if their use is not in accordance with Law no. 677/2001. Information regarding bank card data (card number, expiration date, etc.) will not be transferred or stored on our servers.
We have not sold and will never sell your data to third parties. We offer services based on customer trust, and the security of personal data is essential in this process.
Our goal regarding social media is educational, and the new personal data protection regulations (GDPR) are part of this context. Therefore, we promise you that the security of your data is a priority for us and that we use this data solely to provide you with a personalized experience both on our website and on the online platforms where we promote our products and services (Facebook and Google).
Only if you have provided us with your personal data and you have given your consent will we use them as follows:
Email address: we will use it to send you informational emails regarding our products and services, as well as the articles and resources we periodically publish on this site.
First and last name: we use this data to personalize the emails you receive from us. The platform we use for email marketing (Mailchimp) allows us to personalize based on the data provided by subscribers; also, where applicable, we use this data to conclude the contract that establishes a commercial agreement with Moogu Design Srl or for billing.
Phone number: we use this data to contact you quickly, in order to inform you about last-minute changes.
Company name/billing data: we use this data to conclude the contract that establishes a commercial agreement with MOOGU DESIGN SRL or for billing.
Browser/IP/device data: we use this data to determine how you use our site, with the aim of making the necessary changes so that you can more easily find the information you are looking for; also, because we use an e-commerce platform, the IP address can help us in the event of fraud cases, if the responsible institutions request this data;
We have taken all technical measures so that you are not obliged to provide us with any kind of data (everything is optional), but it is good to know that without them, certain parts of the site may not function correctly, we may not be able to collaborate, or we may not be able to inform you about our services that you might be interested in.
COOKIE POLICY
This site uses cookies. MOOGU DESIGN SRL, through the website www.moogustore.com and www.moogu.ro, uses various technologies (cookie modules) to collect, store, and process information when you access this site. A cookie ("browser cookie" or "HTTP cookie") is a small file made up of letters and numbers that is stored on any device with internet access (computer, mobile phone, tablet, etc.) and is installed through a request sent by a web server to a browser (e.g., Internet Explorer, Firefox, Chrome). Cookies do not contain software programs, viruses, or spyware and cannot access information on the user's hard drive. Cookies do not request personal information and do not personally identify internet users. By browsing this site, you express your consent to the use of cookies.
